as a small business, we are only able to offer STORE CREDIT (gift card) at this time. You will receive an e-giftcard by email or text within 3 business days of delivery of your return.
RETURNS MUST BE RECEIVED WITHIN 14 DAYS FROM THE DAY YOU RECEIVED YOUR ORDER.
RETURNS MUST BE SCENT FREE, UNWORN, UNWASHED, WITH ALL TAGS ATTACHED.
SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED.
SHIPPING CHARGES ARE NOT REFUNDABLE.
NON-RETURNABLE ITEMS:
- ACCESSORIES
- INTIMATES
- SWIMWEAR
- BODY SUITS
- SALE ITEMS
*SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED.
To start a return, you can contact us at boysenberrycapebreton@gmail.com. If your return is accepted, we’ll send you a return shipping address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective/damaged or if you receive the wrong item, so that we can make it right!
Exchanges for different sizes are available, but limited.
As a boutique operating in a small community we only order a limited quantity of each style in order to make sure your items are truly unique! If you would like to exchange for a smaller or bigger size, send us an email and we'll try our best to get you a better size!